Internet Speed: 16.4 Mbps downlink; 11.2 Mbps uplink

Population: 850,000

Internet coverage: 96% of residents

Main Internet Services: Cable, DSL, Fiber

Main Internet Service Providers: Xfinity, AT&T, Hotwire

Colocation Datacenters: 12 (prominent companies: Cologix, Level 3 Communications)

Web Hosting Companies: JaxVPS, Nodeserv

According to Akamai.com, the average Internet downlink speed is 16.4 Mbps while the average upload speed is 11.2 Mbps.

In 2016, the population of Jacksonville was approximately 850,000. More than 96% of residents have access to the Internet, especially broadband connections.

Major Internet services include the following:

– Cable – 95% coverage
– DSL – 92% coverage
– Fiber – less than 5% coverage

Major Internet Service Providers are as follows:

– Xfinity (Cable) – 95.6% availability
– AT&T (DSL) – 92.2% availability
– Hotwire (Fiber) – less than 5% availability

In late 2016, as part of their nationwide expansion of gigabit Internet, AT&T launched their gigabit Internet service to Jacksonville residents, which is now available to over 75,000 home and business customers and delivered through the existing copper line network. Their move comes less than a month after Google Fiber announced that they would roll out gigabit Internet to Jacksonville residents, but no specific date was given in this matter. Comcast also showed interest in rolling out gigabit Internet in Jacksonville, but all plans were postponed until further notice.

According to datacentermap.com, there are currently 12 colocation datacenters located in Jacksonville. Major operators include the following:

– Cologix
– Level 3 Communications
– Windstream
– GoRACK
– TierPoint

One of the biggest colocation providers located in Jacksonville is Cologix, which operates two leading carrier-neutral datacenters in the city, JAX 1 and JAX 2 respectively.

JAX 1 is located in the central business district and is home to Northeast Florida’s largest concentration of Internet Service Providers, as well as telecommunications companies. The 11,000-square-foot facility has 2 post racks, cabinets, cages & private suite space configurations, as well as hot aisle/cold aisle configurations.

Their second 125,000-square-foot datacenter facility, JAX 2, houses the leading enterprise-grade Jacksonville datacenter and disaster recovery facility. It has custom cabinet & cage configurations, as well as disaster recovery suites and offices on-site.

Another important colocation provider located in Jacksonville is Level 3 Communications, which operate a 5,000-square-foot facility which provides access to diverse Internet Service Providers and other colocation companies.

Jacksonville is a very important datacenter hub in the Southeast due to two separate submarine cable systems which enable direct fiber access to Central and South America, as well as the Caribbean. Customers who opt for Jacksonville’s colocation services allow them to create an express route to South America without traversing Miami, which reduces costs, latency and risk. However, Jacksonville remains quite unpopular a market nationwide, and is usually regarded as a secondary datacenter market, along with Cleveland, Kansas City, Milwaukee, Minneapolis, Nashville, and Pittsburgh. In order to illustrate the relatively low supply for colocation space, 451 Research have recently released a report which says that if Jacksonville’s datacenter market grew by 50% tomorrow, it would still not be as large as RagingWire’s datacenters located in Ashburn.

Major web hosting providers in Jacksonville include the following:

– JaxVPS
– Nodeserv

One of the biggest web hosting providers located in Jacksonville is Nodeserv, which operate servers within a carrier-neutral datacenter. The facility has access to many telecommunication providers and ISPs, such as PCCW Global, Cogent Communications and Hibernia Networks.

All the companies that we have reviewed provide core hosting services, such as Shared, VPS or Dedicated Hosting, with a strong emphasis on the latter two.